shipping and returns policy
Shipping and Delivery Info
To ensure timely processing, please enter your shipping and billing information without non-English characters or emojis.
Orders ship within 5-7 business days. Once your order ships, you will receive a separate email with tracking. The estimated delivery date is typically 2-5 business days from when the order shipped.
International Customs & Duties
We now offer fast & easy shipping. Any applicable customs or import duties are calculated at checkout or mentioned prior to order submission.
Shipping fees are non-refundable.
We only accept inquiries for items purchased from thehouseofdrew.com.
We are not responsible for any lost, stolen, or damaged shipments.
Returns & Exchanges
*ALL SALES FINAL
Due to limited available quantities, we can only offer a return for items that are received damaged.
Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined.
Items must be unused, in their original condition with tags attached.