shipping and returns policy

Shipping Policy 

 

Shipping and Delivery Info

To ensure timely processing, please enter your shipping and billing information without non-English characters or emojis.

Orders ship within 5-7 business days. Once your order ships, you will receive a separate email with tracking. The estimated delivery date is typically 2-5 business days from when the order shipped.

 

International Customs & Duties

We now offer fast & easy shipping. Any applicable customs or import duties are calculated at checkout or mentioned prior to order submission.

 

Shipping Fees

Shipping fees are non-refundable. 

We only accept inquiries for items purchased from thehouseofdrew.com. 

We are not responsible for any lost, stolen, or damaged shipments.

 

Returns Policy 

 

Returns & Exchanges

*ALL SALES FINAL

Due to limited available quantities, we can only offer a return for items that are received damaged.

Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined. 

Items must be unused, in their original condition with tags attached.